Terms
Bon Ap Petit Bistro is dedicated to the health and safety of all staff and patrons and thanks you in advance for your cooperation, understanding, and support.
If you need to cancel or make any changes to your reservation, please contact us directly on
03 9429 2450 or email us at info@bonap.com.au.
By providing your credit card details to Bon Ap Petit Bistro you hereby agree to these terms and conditions.
Attendance
Final numbers of guests are required 24 hours prior to the event for catering purposes.
Any additional guests will be subject to restaurant availability.
Securing Your Reservation
To secure your reservation we require credit card details within 48 hours of booking.
For last minute reservations (less than 48 hours’ notice) we require credit card details at time of booking.
Bookings are considered tentative until we receive credit card details.
If credit card details are not received within the allocated time, management reserves the right to cancel the booking and reallocate the space without notice.
Set Menus
All guests are considered ‘dining guests’ and will contribute to the total party size.
All parties of 11 guests or more will be required to dine from a set menu.
Cake
You are welcome to bring your own cake. There is a $5pp cakeage fee, however this is waived should the party dine from a 3 courses et menu.
Dietary
Dietary requirements are required 24 hours prior to your reservation to ensure they can be catered for.
Bon Ap Petit Bistro can cater to most mainstream dietary requirements. Please contact the restaurant directly to ensure your needs can be met.
Whilst Bon Ap abides by strict food handling procedures, we cannot guarantee of cross contamination however
We will do our utmost to separate food items where possible.
Service Charges
A 5% surcharge is applied to all food and beverage on Saturday and 10% surcharge on Sunday. A 15% surcharge apply on public holidays.
Surcharges for credit & debit cards are as follows:
VISA/MasterCard debit – 0.46% VISA Credit – 1.12% MasterCard Credit – 1.10% EFTPOS – 0.14%
UnionPay Debit – 0.80% UnionPay Credit – 1.81% AMEX/JCB/Diners Club – 2%
Please be aware that these rates are subject to change without notice.
Cancellation Policy
Bon Ap Petit Bistro requires notification of cancellation 1 week in advance, for any reason.
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If you have any questions regarding these policies and conditions please contact us.